Rich Media

Enrich your messages

Two-way communication with rich messages: Use images, audio, video and response lists for an unparalleled customer experience

Rich media messages

More communication options: add photos, videos, GIFs and live audio.

Personalised branding

Use your logo and corporate identity, making you recognisable and reliable.

Answer suggestions

Quickly start the conversation with answer suggestions.

Want to know more?

All messages
in one overview

  • SMS and RCS

    Everything in one overview, easy to manage.

  • Real-time feedback

    An RCS 'Delivered', 'Read' or 'Typing': all visible.

  • Much more than just text

    Send and receive screenshots, files and much more.

Good to know

All the advantages
of RCS summed up

These are the 10 greatest benefits of RCS

  • Suggested answers

  • Send videos, GIFs and audio

  • Suggested User Actions

  • View delivery notes

  • Introduce AI in SMS

  • Register reading and opening time

  • Send HR photos

  • Customised in your logo and corporate identity

  • No MMS issues

  • Block conversations

FAQ’s about RCS

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What is an RCS chat?

RCS stands for Rich Communication Service. It is an enhanced form of SMS that allows communication over mobile networks with richer features than a standard SMS message, such as group chats, read receipts, typing indicators, and the ability to send rich media content. RCS offers many advantages for customer communication. Compared to WhatsApp Business, which also offers advanced communication options such as multimedia, verifications, and interactive SMS messages, RCS has the advantage of working directly through the mobile network without requiring users to install a specific app.

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Can you use RCS chat in the Netherlands?

Currently, RCS is not yet available in the Netherlands, but it is expected to arrive in the future. Most major providers in the Netherlands will support RCS (Rich Communication Services), offering users advanced SMS features such as group chats, high-resolution media sharing, and read receipts. This service enhances traditional SMS by providing a more interactive and feature-rich communication experience.

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Is RCS also available on iPhone?

Yes, iPhone users will also be able to benefit from RCS (Rich Communication Services) when communicating with Android users. This means that, as an iPhone user, you will have a kind of 'iMessage' experience even in SMS communication between iPhone and Android. With RCS, you can enjoy features such as read receipts, typing indicators, and multimedia sharing, making your messaging experience much more dynamic and enriched.

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Is RCS a secure messaging platform?

RCS is at least as secure as traditional SMS. However, unlike WhatsApp, it does not offer end-to-end encryption by default. Some implementations may enhance security, but it's not universally end-to-end encrypted like WhatsApp.

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RCS vs SMS, what is the difference?

RCS (Rich Communication Services) is the latest upgrade to SMS, allowing users to benefit from additional features such as group chats, read receipts, typing indicators, and the ability to send rich media content like photos, videos, and GIFs. With RCS, you can track the status of your messages in real-time, providing a faster and more interactive chat experience compared to traditional SMS. Thanks to these advanced messaging features, RCS offers a better, more modern way of communicating, ideal for users looking for a more dynamic and efficient way to exchange messages.